Esti Kruger
I will be with Afrihost a year in April 2024 - it's probably the best network provider/service I've ever had/ received in my life. WILL NEVER MOVE!! #ThankYouAfrihost
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Irina Neto
The place is very nice and delightful.
When you get there the upfront personnel will check you in, and ask you to wait until your number is called. In the waiting room the staff actually offers water and coffee. I have been there 5 times and the waiting period is no more than 10 minutes. The staff at the counter are very sympathetic, friendly, and fast. The decoration is great too and the way Afrihost separated the counters from each other truly makes you feel that you are been attended at a small office. Also I have been using Afrihost for about 4 months now and I completely love it, my boss also has it in her house and she also likes it and never complained about it.
Lana Scholtz
Have been with Afrihost for a number of years now and am still very happy with them. Always get friendly, efficient and good service and communication. Afrihost you rock!
Jared Glasgow
Afrihost's WhatsApp support has been excellent. Phakamisani managed to answer every single one of my questions. Very happy to be an Afrihost customer with such great support!
Marius Sardinha
I have had numerous telephone conversations with Afrihost when technical diificulties arise..... They are very fast and efficient, they resolve any issues to get you up and running in no time, very stable and reliable ISP. Definitely recommend them to anyone needing an ISP to handle their fiber needs. Great service and great aftersale service. 9/10 *********